Refunds

Our return policy is outlined in the terms and conditions accepted prior to purchase. The policy states:  

4. Returns Policy and Termination

Returns are not accepted for electronic Products (PDF).

Returns of hard-copy Products may be accepted only in cases of duplicate orders or, on an exceptional basis, on a case-by-case assessment. In all instances, returns are subject to Nimonik’s prior agreement and must follow the procedure specified by Nimonik.

For termination of the use rights, please refer to the End Customer Licence Agreement in Part B.

Feel free to reach out to standards@nimonik.com if you have any additional questions.