In order to maintain compliance with our publisher partners and protect their copyright, your documents will be online PDFs. Since you are purchasing a single user license, the document will only be available through your account as a searchable online document. You are allowed to print your documents as an added convenience. Please refer to our published article in our help center if you need help printing your document.
Why are we doing this? Publishers are now requiring that all single-user copies may be downloaded only if the user installs plugins and DRM protections to keep users from sharing the documents or putting them on a network. Instead of having our users download 3rd party software, we have made the decision to allow you to view on the site (linked to your account) and print a copy of the document.
Should you be interested in a multi-user service (allowing for network access and shared PDF's) we can have one of our account managers get in contact with you to go over that option.
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